The less time you have to spend asking questions for you accomodations in Bali the more time you have to enjoy yourself, and we believe when it comes to enjoying yourself every second counts. We have answered some of the most frequently asked questions about Bali, but if there is more you would like to know please contact us and we will get straight back to you or ask to see our Guest Relations Officer when you arrive.

About Bali & House Rules

Check-in Time after 14:00 , Check-out Time before 12:00

Bali is situated in Indonesia archipelago between the islands of Java and Lombok. The island is approximately 140 km from east to west, and 80 km from north to south. Just 8° south of the equator, Bali has a tropical climate – the average temperature hovers around 30°C (mid-80s°F) all year.

Indonesia has 3 timezones, which are : Western (GMT + 7) Central (GMT +8) and Eastern (GMT +9). Bali’s time zone is in Central Indonesia Timezone with GMT +8 hours.

The local currency is Indonesian Rupiah (IDR), which uses the following notes and coins:
Notes: 1,000, 2,000, 5,000, 10,000, 20,000, 50,000, 100,000
Coins: 50, 100, 500, 1,000

Be sure to familiarize yourself with notes as some are very similar in color although the value is very different.

Major credit cards (Visa and MasterCard) are accepted in most larger venues along with US dollar traveler’s cheques. However, using cash – Indonesian Rupiah or US dollar bills – is the most acceptable.

There are an increasing number of ATM machines in the more popular areas.

Bali’s power supply is 220 volts, 50 cycles. Regular power outlets have a round, two-pronged slim plug. We supply adapters at The Elysian for your convenience.

Light, airy, casual clothes are the most practical and you will find natural fibers like cotton or linen the most comfortable.

Sarongs are easy available with a huge choice from beach vendors to more collectable up market designers.

Sarongs and waist sashes should be worn when visiting temples with a suitable top that covers shoulders ­- for both sexes. Most temples will rent you ‘suitable attire’ if you don’t have your own.

If you need to see an English-speaking doctor, please contact reception who will help to arrange this for you.

For an emergency, there are the following hospitals:

International SOS and Bali International Medical Center, both on Jalan Bypass.
The government hospital is Sanglah Hospital (International Wing) on Jalan Diponegoro.
Siloam Hospital is a new hospital, which has just opened on Sunset Road.

These hospitals have emergency rooms that are open 24 hours.

All visitors to Indonesia must be in possession of a passport valid for at least six months after the date of entry and have proof of onward passage, either return or through tickets.

If you have children we recommend you obtain separate passports for them (i.e. they are not on their mothers passport), as the Indonesian immigration authorities prefer this.

You should also ensure you have at least one full free page in your passport for a visa.

All visitors to Indonesia should check in advance if they need a visa or qualify for a visa-on-arrival (VOA). Visitors with visa-free status or a visa issued in their home country will be able to proceed directly to the immigration clearance counter on arrival.

For a complete list of countries entitled to receive Visa on Arrival please click here.

Visitors arriving from countries that have a visa-on-arrival (VOA) agreement with Indonesia should proceed to the special counter in the arrivals hall. A fee is payable for this service (currently US$25 for 30 days) before passports are stamped with the VOA. Travelers can then proceed to the immigration clearance desk.

Visa purchasing takes 15-30 minutes per applicant, depending on the number of people applying.

If you prefer, we can arrange a VIP service where you will be met and escorted through immigration.

Visas can be renewed only once.

Don’t spend all your rupiah you actually have to pay to leave Indonesia!

The Indonesian Government has set the following airport taxes:
Domestic departures are IDR 40,000 per person
International departures are IDR 150,000 per person

Bali is generally a very safe place to travel and explore however, we are often asked for advice on the following subjects:

Banking desks at the airport have fixed rates. These rates may be a little lower than you will see elsewhere, but it is a secure location to change your currency.

After arriving at the hotel, please exchange your currency at an authorized moneychanger. There are many nearby and we are happy to recommend reputable offices.

Always verify the exchange with a calculator (preferably your own) and be sure to take the time to count your money before you leave.

Street vendors – known as ‘pedagang acung’ in Bali – sell goods at tourist venues like temples or the beach. The items they sell are considerably cheaper than what you will see in a shop, however, the quality is often questionable. If you are not interested say ‘no, thank you’ or ‘tidak, terima kasih’ (in Bahasa) but please be polite – refusal usually works best that way. If a peddler is persistent, just walk away.

Please be wary of anyone who approaches you in the street selling services such as tours, accommodation and restaurants as these are often a front for time-share operations. The selling technique can be quite smart: first, they are very friendly telling you that you’ve won a gift or free accommodation; next, they often ask for detailed information including your full name, hotel and room number. Later, they will call the hotel numerous times offering you a free meal or tour, but in reality you will be expected to sit through a lengthy and often aggressive sales pitch.

These operations have even been known to take a note of arriving guests names from a hotel’s welcome board at the airport and then pretend to be a travel agent to fool the hotel’s reception.

At the Elysian, we never show your name when we pick you up at the airport.
For your privacy and convenience, please do not share your personal information, hotel, villa number or passport number with strangers.

If you don’t need to carry your passport or valuables with you …don’t, leave them in the villa safe or with reception. There have been cases of ‘bag snatching’ by motorcyclists so it is an idea if you have a bag to carry it away from the traffic side passing you.

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